I help service-based professionals automate operations, organize workflows, and scale with clarity.

I’m William Sing, founder of Zen Operations, a consulting studio that helps service-based professionals design smarter systems. I work with real estate teams, law firms, and small business owners who want to eliminate manual work and regain control of their time.
We start by understanding how your systems, tools, and processes currently work. You’ll get a clear view of what’s helping and what’s slowing things down.
Once we know where the gaps are, I design practical automations and streamlined workflows that save time and reduce friction. Implementation is collaborative and transparent.
After your systems are live, we evaluate performance and fine-tune for long-term results. The goal is sustainable efficiency, not just one-time fixes.
Every project is tailored to your business, but the results share one goal: less manual work, cleaner processes, and more time to focus on growth.
Below are the core outcomes you can expect from a Zen Operations project.
A full review of your current tools, workflows, and integrations. You’ll see where everything connects and where improvements are needed.
Live automations that are set up, tested, and fully functional in your workspace. Each one includes clear documentation for easy maintenance.
A visual map that outlines how your automations and systems will work together. It guides both implementation and scaling.
Each process is documented so your team can understand how tasks connect, what triggers them, and how to maintain or update systems without guesswork.
Each project is unique, but the results share a common theme. Better systems.
Clearer workflows. More time for meaningful work.
"Very communicative and professional. Will clearly has experience with automation and needs very little guidance after initial discussion before taking the project into his own hands and presenting thorough deliverables. I am very satisfied with his work and would highly recommend him to anyone else looking for an expert in his field."
- Lily N.


"Fantastic experience working with Will! Not only did he deliver exactly what we asked for, but his expertise brought valuable enhancements we hadn’t even considered. Professional, efficient, and highly knowledgeable—he truly elevated the project. Highly recommended!!"
- Eric D.
"Being a small business trying to implement processes and integrations between platforms is so hard. Zapier makes it look like anyone can do it, but the second you need anything more elaborate you need help. What’s great about William is that he was very consultative. We really worked through what I needed. I’ll ask him first before anyone else!!"
- Terrah S.

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